Age was not as much as life taught me lessons.! I am passionate about my work. ... Example: “I am passionate about my work. Because I love what I do, I have a steady source of motivation that drives me to do my best. 

ICICI BANK GROUP, MUMBAI as a Senior Officier from October2016 to till date.
Corporate International operations group and ICMC Currency Chest
KEY DELIVERABLES
OPERATIONS:
In CHANNELS OPERATION Department -Handling queries and resolving issues
pertaining to corporate banking.
In CASH MANAGEMENT SERVICES (CMS) DEPARTMENT-Scrutiny of
documents( e-collection, RTGS, NEFT, FT)

In ICMC (CURRENCY CHEST MANAGEMENT) – Vault Operations as a
custodian.
• Handling Banking Operations on Finacle software used to carry daily
transactions efficiently and smoothly
• Handling escalated queries and complains of customers and providing one-time
resolutions or escalating those issues to relevant places or person.
• Co-ordinating with the other department heads to maintain the TAT in respect
of customer service issues and customer related queries.
• Handled operational and updating the applications maintenance details in
Bankway.
• Extensive operational knowledge of various financial instruments and related
principles.
• Managed operations work and day to day activities like handling of vault
operations and cash.
• Responsible to deal with investments and take responsibilities as a Vault
custodian.
 Creation, Mapping and De-Mapping of user roles and corporate level roles in