Dipannita is a vibrant, performance driven professional with over 14 years of rich experience in Learning and Development. She comes with a very positive attitude and a firm believer in bringing in change through her training methodology.  A creative thinker, problem solver and decision maker, she balances the needs of training and operational challenges with equal ease. She is proficient in dealing with clients, managing teams, driving projects and yielding profitable results. Skilled in grasping the bigger picture, she conceptualizes, develops and implements learning solutions while partnering closely with business leaders and stakeholders. Dipannita has excellent interpersonal and communication skills, is quick on her feet in getting back with answers and has an ability to relate to people at any level of business. She has great work ethic, possesses cultural awareness and sensitivity with a mature thinking and has a strategic business approach with an elegant presence.

Dipannita started her career as a technical support in WIPRO for Hewlett Packard, dialing in for US Customers. Although she had completed her graduation with English Honours from Calcutta University and had minimum knowledge of technology, because of her quick learning ability she soon grasped the process and became a subject matter expert with numerous accolades from the Client and End customers. Within 9 months of her professional career, she moved up the ladder as a technical trainer for the same process and continued to train and develop employees for 7 years, contributing almost 90% of the total floor population. Along with the US, she soon took over the training for APAC region as well.

During this phase of 7.9 years in WIPRO, she started exploring other avenues and was soon ACE (Applied Communication Excellence) certified and became a Voice and Accent Trainer. She has successfully completed the Facilitation Skills Management and took an active part in Strategic Leadership Development dealing with workshops on People Management, Stress Management, Problem Solving and Decision Making, Time Management, Situational Leadership, Business Etiquette and so on. She got certified in Versant and UNICOMM and became an assessor for Communication skills. To bring in Process improvement, she became LEAN trained and was involved in multiple projects while actively liaising with the Quality Control team. Dipannita also developed a keen interest in content development and was actively involved in creating contents for Clients and cross departments. She was instrumental in reducing the dissatisfaction score through exemplary customer service training and running quarterly process checks for the entire location thereby resulting in new and repeat business.

After a successful career with WIPRO, Dipannita made a major move in her career and joined a relatively less known ITES company, ON PROCESS TECHNOLOGY as an Assistant Manager, Learning, and Development. The role was a challenging one especially because the department was at a developing stage and it involved more of creating protocols than working under. This, however, did not deter her from giving her best and she soon took the challenge of gathering first-hand information for documenting the processes, 55 to be precise, for various domains- customer service, semi tech, healthcare, technology and reverse logistics. Some of the eminent clientele includes Comcast, Avaya, GE, BNSF, Time Warmers, Dell, Bluecoat, Charter and much more. Apart from creating training documentation, she also took charge of her supervisory responsibilities and started working towards people development by enabling and empowering trainers and providing them learning and development opportunities to maximize their potential and enhance job performance. It is her indomitable passion towards training that she was soon recognized as a valuable employee and within a year was promoted as a Deputy Manager, Learning, and Development.

During her tenure as a Deputy Manager for a year, she continued with her previous assignments and also introduced the other segments of training- refresher, vitality, and transition. She also introduced communication training in process batches which improved their performance in the production. Dipannita also introduced behavioral and leadership training thereby adding another feather to her cap. While creating the content for all these training segments, she discovered the importance of visual learning and created numerous voice based modules which soon became popular and was recognized in all the locations across the globe. Along with her training activities, she was also an indispensable member of operation and was consulted regularly for all upcoming projects and providing training solutions as and when required, globally. Working closely with Quality and Sourcing also helped her to provide a 360-degree employee development program. Her contribution in developing Trainers by training them on various leadership segments was also recognized and was adopted in other locations. Her skills of people management and development, content creation, and resource optimization contributed to the growth of a super-efficient training team who stood out as examples for the entire organization.

With zeal to break out and make a difference in the life of many, on 8^th December 2016 along with a like-minded fellow L&D specialist, Dipannita started Nirvanaa For You, a firm specializing in various kind of training and psychological counseling. This was conceptualized and founded with the vision of empowering individuals and groups by enriching their skills in particular and life in general. Believer of the principle of Andragogy, Dipannita paid special attention towards developing workshops which are highly engaging and based on critical introspection. She has categorized the training under 3 sections- Communication, Self-Development, and Leadership, containing a gamut of programs under each section. Her love for designing and interest in technology helped her to develop the different marketing materials and innovative content for her enterprise, including animated videos, hosting online training, conducting surveys and much more Within a short span, she and her business partner have been able to reach out to different sectors, from education to healthcare and foundations, corporates to finishing schools and colleges. The tenure of this firm has now come to an end, because something bigger was on the horizon!

Throughout these years, Dipannita had interacted with many individuals and somewhere she resonated with all in their search for peace, happiness and healing. During her growth from limited to limitless, she kept on enriching her knowledge through various means. She became a certified Neuro-Linguistic Practitioner from ANLP India and ECNLP.

She also became an NLP Psychotherapist certified by the above mentioned institutions, perhaps the final trigger she needed. She finally embarked on her purpose of life. The more she dealt with various mental health issues in the last few years, it was clear that people still suffer silently and choose not to share their problems. And surprisingly, about 9/10 are suffering due to one or the other mental health issues, with no one to talk to. They either do not know whom to approach or thinks that they will be given medicines or are sceptical that they will be called “lunatic”.  With the zeal to break these taboo associated with mental health and reach out to more people and demystify mental well-being, she started Viropana. Perhaps, as she herself had a first-hand experience of all the major mental health ailments, she knew that holistic healing is the need of the hour and “one size fits all” approach will not work.  Hence while she provides counseling and psychotherapy, she also provides mudra and aroma therapy, reiki, meditation, sound healing, expressive art therapy (Music, Dance, Drama, and Painting), full day immersions and many more. She deals with a huge array of issues ranging from Teenage to Old age, Family to Relationships, Depression, Anxiety, and Drug and Suicidal cases.

She also has knowledge of Mudra Therapy and Aroma Therapy, Emotional Freedom Technique and Eye Movement Desensitization.

She is a certified in Digital Marketing through digitaldeepak.com.

She has completed Professional Child Psychology Diploma Course from KEW Academy, US

She has completed her Art Therapy certification from Transformation Academy, UK.

She is also a Reiki Master(USUI), certified by Lisa Powers, US and Karuna Ki Reiki Master, certified by Amiee Phlegar (US)

She is also a Hynotherapy Practitioner, certified by Centre of Excellence and CPD, UK

She has received the following four prestigious awards in the same field in the last 2 years:

·        The Best Psychotherapist, 2019, from Indian Women and Youth Skills Foundation

·        National Leadership Award for Outstanding Achievement in the field of Psychotherapy, 2020, from Orpit Services Pvt. Ltd.

·        Sanjeevani E-Certification for Excellence in the field of Mental Health, 2020.

·        The Real Super Woman, 2020 in the field of Psychotherapy by FSIA (Forever Star India Awards)

·        Remarkable Woman Award, 2021, from West Bengal by Greater and Better Social Media Com.

She holds the following diplomas (with distinction) from Shaw Academy, Ireland:

·        English for Business

·        Fast track business success

·        Microsoft Excel

In continuation to her passion to emphasize EQ in training and work towards the field of mental health, she has pursued her Masters in Psychology from IGNOU.

With the zeal to break the taboo associated with mental health and reach out to more people, she has formed a digital closed forum named “Sanhati” which bridges the gap between fighters and professionals, thereby making help available 24/7.

She regularly interacts, conducts sessions on her social page “Viropana” with the goal to demystify mental health. She is all set to convert this as an NGO which will offer healing in holistic ways, as she believes that there is some type of healing available for everyone.

She is an avid reader and likes spending her free time in diverse activities related to arts, music, movies etc. She is a national prize winner in singing. She actively participates in writing reviews and articles and publishing them on websites and blogs. In future, she plans to capture her journey and publish it to inspire millions to follow their dreams and achieve it.